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Hanauma Bay to accept JCB credit card for entry beginning in November
Japan Credit Bureau card accepted for online and in-person entrance fees, along with Visa and Mastercard

O‘AHU -- In anticipation of returning Japanese tourists on the heels of the COVID-19 pandemic, Mayor Blangiardi is pleased to announce the Hanauma Bay Nature Preserve will begin accepting the Japan Credit Bureau (JCB) credit card for online reservations and in-person admission fees beginning in November.

Starting Tuesday, November 1, the nature preserve's online reservation system at pros.hnl.info will accept the JCB credit card for payment, along with Visa and Mastercard. These reservations are for entry beginning Thursday, November 3.

On Wednesday, November 2, the JCB card will also be accepted for in-person admission payments. The nature preserve is regularly closed on Mondays and Tuesdays. Concessions operating within the nature preserve are not expanding their forms of acceptable payment.

The concept of expanding the acceptable forms of payment to accommodate O‘ahu's largest international tourist demographic was developed in coordination with Governor Ige's office, Hawai‘i Tourism Authority, Mayor Blangiardi's office, and multiple City agencies. The Hanauma Bay Nature Preserve remains one of the premier natural destinations in the archipelago. Prior to the pandemic, Hanauma Bay experienced an average of 3,000 visitors a day. Following the reopening of Hanauma Bay in December 2020, the average attendance was cut in half in the continued effort to strike a balance between the conservation goals of the nature preserve and the recreational enjoyment of the public.

The online payments are non-refundable, unless the nature preserve is closed due to unforeseen circumstances. In this scenario, mass refunds will be issued through the same credit card. Reservations are non-transferable, and valid photo identification matching the reservation is required prior to entry. Reservations and payments can be made for up to 10 people at a time, consisting of no more than five children and/or five adults.

Once the reservation is complete, a reply email will be sent to the bay visitor's provided email which serves as your reservation confirmation. A printed version or the digital email copy may be used as proof of reservation.

Hawai‘i residents may continue to access the nature preserve without a reservation for the first two-hours of operation, from 7 a.m. to 9 a.m., Wednesdays through Sundays. Admission is free for keiki ages 12 and under and Hawai‘i residents with a valid photo identification.

For more information, visit the nature preserve's official website at bit.ly/HanaumaBAY

If you need an auxiliary aid/service, other accommodations due to a disability, or an interpreter for a language other than English in reference to this announcement, please contact the Honolulu Department of Parks and Recreation at (808) 768-3003 on weekdays from 7:45 a.m. until 4:30 p.m. or email parks@honolulu.gov

--PAU--

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